Lawside Legal Services

Accessibility Statement

Last updated: 16/01/2026

1. About This Statement

Lawside Legal Services aims to make this website accessible and usable for as many people as possible.

We aim to follow the Web Content Accessibility Guidelines, commonly known as WCAG, and to make the website accessible to people using different devices, browsers, assistive technologies and accessibility settings.

This statement applies to:

www.lawsidelegalservices.co.uk

2. How Accessible This Website Is

We are working to improve the accessibility of this website.

The website has not yet been fully tested against every WCAG 2.2 Level AA success criterion. We therefore cannot currently claim that every part of the website is fully compliant.

We aim to identify and address accessibility problems as they are found.

Some parts of the website may be affected by third-party services, including the enquiry form, email-delivery services, cookie tools, hosting services or other embedded content. We will consider accessibility when selecting and updating these services.

3. Accessibility Features

We aim to provide:

  • Clear and straightforward language.
  • Meaningful page headings.
  • Descriptive link text.
  • Readable text sizes.
  • Sufficient colour contrast.
  • Keyboard-accessible navigation where supported by the website and its components.
  • Forms with clear labels.
  • Helpful instructions for completing the enquiry form.
  • Responsive pages that work on different screen sizes.
  • Information that can be accessed using common browsers and devices.
  • A way to contact us if you need information in another format.

4. Known or Possible Accessibility Problems

Because the website has not yet undergone a complete accessibility audit, there may be issues that we have not identified.

Possible issues may include:

  • Some third-party form or cookie-consent controls may not work perfectly with every assistive technology.
  • Some older documents or downloadable content may not be fully accessible.
  • Some pages may require further testing for keyboard navigation and focus visibility.
  • Some text, spacing or layout may display differently depending on the browser, device or accessibility settings used.
  • Third-party websites linked from this website may not meet the same accessibility standards.

We will update this section when accessibility testing identifies specific issues.

5. How to Request Information in Another Format

If you need information from this website in a different format, please contact us.

For example, you may request:

  • Plain text.
  • Large print.
  • An accessible electronic format.
  • Audio, where reasonably possible.
  • Assistance understanding information on a particular page.

Please tell us:

  • The web address of the page.
  • The information you need.
  • The format you require.
  • Your preferred contact method.

We will consider reasonable requests and aim to respond as soon as reasonably possible.

6. Reporting an Accessibility Problem

If you find a problem that prevents you from using part of this website, please contact us:

Email: [Accessibility email address]
Telephone: [Telephone number]
Postal address: [Business address]

When reporting a problem, please include:

  • The page address or URL.
  • A description of the problem.
  • The device and browser you were using, if known.
  • The assistive technology you were using, if relevant.
  • The format or alternative support you require.

You do not need to provide sensitive legal information when reporting an accessibility problem.

7. Response Times

We aim to acknowledge accessibility enquiries within:

[For example: 5 working days]

We aim to provide a response or accessible alternative within:

[For example: 10 working days]

The time required may depend on the type of information requested and whether a third-party provider is involved.

8. Technical Information

This website is operated using:

Website platform: WordPress
Form provider: WPForms
Email-delivery provider: SendLayer
Theme or page builder: [Insert theme or page builder]

We will review the accessibility of website content and third-party components when practical.

9. Testing and Review

We intend to improve accessibility through:

  • Manual checks using keyboard navigation.
  • Testing with different browsers and screen sizes.
  • Review of text size, colour contrast and page structure.
  • Checking form labels and error messages.
  • Reviewing feedback from website users.
  • Using automated accessibility tools as an initial check.
  • Further testing or professional review where appropriate.

Automated testing tools can identify some accessibility problems but cannot identify every issue. We will consider user feedback and manual testing as part of our review process.

Our next accessibility review is planned for:

[Insert date]

We will update this statement when significant changes are made to the website or when testing identifies important accessibility issues.

10. Feedback and Complaints

We welcome feedback about the accessibility of this website.

If you are unhappy with how we respond to an accessibility issue, you may contact us using the details below:

Lawside Legal Services
[Business address]
Email: [Accessibility email address]
Telephone: [Telephone number]

We will consider your concern in accordance with our [Complaints Procedure].

11. Contact Details

Lawside Legal Services
[Business address]
Telephone: [Telephone number]
Email: [Email address]
Opening hours: [Opening hours]

12. Changes to This Statement

We may update this Accessibility Statement when:

  • Accessibility testing is completed.
  • The website changes significantly.
  • New forms, plugins or third-party services are added.
  • Accessibility problems are fixed.
  • Users provide new feedback.

The latest version will be published on this page with the date it was last updated.