{"id":227,"date":"2026-08-08T19:57:48","date_gmt":"2026-08-08T19:57:48","guid":{"rendered":"https:\/\/lawsidelegalservices.co.uk\/?page_id=227"},"modified":"2026-08-08T21:18:51","modified_gmt":"2026-08-08T21:18:51","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/lawsidelegalservices.co.uk\/?page_id=227","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Terms and Conditions<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Last updated:<\/strong> 22\/02\/2026<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. About These Terms<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms and Conditions explain the rules for using the Lawside Legal Services website and contacting us through it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By using this website, you agree to these Terms and Conditions. If you do not agree with them, please do not use the website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms and Conditions apply to website visitors and people who contact us through the website. Separate terms may apply if you instruct Lawside Legal Services or another professional to provide a specific service.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. About Lawside Legal Services<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The website is operated by:<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\"><code>Lawside Legal Services<br>[Business address]<br>Telephone: [Telephone number]<br>Email: [Email address]<br>Company registration number: [If applicable]<br>VAT number: [If applicable]<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">Lawside Legal Services provides practical support, information and legal referral assistance.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Our Role<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Lawside Legal Services is a legal referral and support service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Unless expressly stated otherwise, we do not provide formal legal advice, legal representation or solicitor services through this website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Contacting us, submitting an enquiry or receiving information from us does not create a solicitor\u2013client relationship or any other professional-client relationship.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where appropriate, we may help you identify or contact a solicitor, barrister, mediator or another qualified legal professional.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Information on This Website<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We aim to keep the information on this website clear and up to date. However, website information is provided for general information only and should not be treated as legal advice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The law and legal procedures may change, and information that is suitable in one situation may not be suitable in another.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You should obtain advice from an appropriately qualified legal professional before taking action or making decisions about your legal matter.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Enquiries and Referrals<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You may contact us by using the enquiry form, telephone, email or other contact details displayed on the website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When you submit an enquiry, we may:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Review the general nature of your enquiry.<\/li>\n\n\n\n<li>Contact you to ask for further information.<\/li>\n\n\n\n<li>Explain possible routes forward.<\/li>\n\n\n\n<li>Consider whether a referral may be appropriate.<\/li>\n\n\n\n<li>Share relevant information with a potential referral professional where appropriate and after explaining this to you.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">A referral does not guarantee that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A legal professional will accept your matter.<\/li>\n\n\n\n<li>You will be eligible for legal aid.<\/li>\n\n\n\n<li>A particular service or fee will be available.<\/li>\n\n\n\n<li>A particular legal outcome will be achieved.<\/li>\n\n\n\n<li>Your matter will be completed within a particular timescale.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The professional who accepts your matter will decide whether they can assist and will be responsible for explaining their advice, service, fees and terms of engagement.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. No Emergency Service<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This website and our enquiry service are not an emergency service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are in immediate danger, contact the emergency services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you have been arrested, detained, are facing an imminent court hearing or have an urgent legal deadline, seek urgent advice from an appropriately qualified legal professional as soon as possible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You should not rely on submitting an online enquiry as a substitute for urgent legal advice.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Fees and Charges<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We aim to explain any applicable fees, services and expected timescales before work begins.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where a fixed fee is available, it should be confirmed in writing before the service starts.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where an hourly rate applies, the hourly rate and expected scope of work should be explained before instructions are accepted.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Fees may vary depending on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The complexity of the matter.<\/li>\n\n\n\n<li>The professional involved.<\/li>\n\n\n\n<li>The work required.<\/li>\n\n\n\n<li>The urgency of the matter.<\/li>\n\n\n\n<li>Whether additional work becomes necessary.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">A referral professional may charge their own fees. You should confirm the professional\u2019s fees, scope of work and terms of engagement before instructing them.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You should request written confirmation of the agreed fees and services.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. No Guarantee of Outcome<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We do not guarantee that a referral will be available or that a legal professional will accept your matter.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We do not guarantee any particular legal result, decision, settlement, hearing outcome or financial result.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any advice or service provided after a referral is the responsibility of the professional you instruct.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Your Responsibilities<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When using this website or submitting an enquiry, you agree to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide information that is accurate and not deliberately misleading.<\/li>\n\n\n\n<li>Tell us if your contact details change.<\/li>\n\n\n\n<li>Avoid submitting information about another person unless you are authorised to do so.<\/li>\n\n\n\n<li>Avoid including unnecessary highly sensitive or confidential information in an initial enquiry.<\/li>\n\n\n\n<li>Tell us if your matter is urgent.<\/li>\n\n\n\n<li>Treat our staff, advisers and referral professionals respectfully.<\/li>\n\n\n\n<li>Keep any account or login details secure, where applicable.<\/li>\n\n\n\n<li>Use the website lawfully.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You remain responsible for checking that any information you provide is accurate and complete.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Acceptable Use<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You must not use this website:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For unlawful or fraudulent purposes.<\/li>\n\n\n\n<li>To submit malicious code or harmful material.<\/li>\n\n\n\n<li>To impersonate another person or organisation.<\/li>\n\n\n\n<li>To submit knowingly false or misleading information.<\/li>\n\n\n\n<li>To interfere with the operation or security of the website.<\/li>\n\n\n\n<li>To attempt to gain unauthorised access to systems or information.<\/li>\n\n\n\n<li>To copy, reproduce or exploit website content without permission.<\/li>\n\n\n\n<li>To send spam or unsolicited marketing through the enquiry form.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We may suspend or restrict access to the website where we reasonably believe that these Terms and Conditions have been breached.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Website Availability<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We aim to keep the website available and functioning, but we do not guarantee that it will always be available, uninterrupted, secure or error-free.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The website may occasionally be unavailable because of maintenance, updates, technical problems, hosting issues or circumstances outside our reasonable control.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may change, suspend or remove website content or functionality without notice where reasonably necessary.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. Intellectual Property<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Unless otherwise stated, the content on this website belongs to Lawside Legal Services or is used with permission.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This includes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Website text.<\/li>\n\n\n\n<li>Logos and branding.<\/li>\n\n\n\n<li>Page designs.<\/li>\n\n\n\n<li>Images.<\/li>\n\n\n\n<li>Graphics.<\/li>\n\n\n\n<li>Documents.<\/li>\n\n\n\n<li>Downloadable materials.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You may view and print reasonable extracts for your personal, non-commercial use.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You must not reproduce, republish, sell, modify, distribute or commercially exploit website content without our prior written permission.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">13. Links to Other Websites<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This website may contain links to third-party websites or services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These links are provided for convenience and information only. We do not control or endorse third-party websites and are not responsible for their content, availability, security or privacy practices.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You should review the terms and privacy information of any third-party website you visit.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">14. Privacy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We handle personal information in accordance with our [Privacy Policy].<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By submitting information through the enquiry form, you acknowledge that we may use that information to respond to your enquiry and, where appropriate, consider a referral.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please do not submit highly sensitive or confidential information through the initial enquiry form unless specifically requested.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">15. Limitation of Responsibility<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To the fullest extent permitted by law, Lawside Legal Services is not responsible for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Loss caused by relying solely on general information on this website.<\/li>\n\n\n\n<li>Advice or services provided by a third-party legal professional.<\/li>\n\n\n\n<li>A professional declining to accept a referral.<\/li>\n\n\n\n<li>The outcome of a legal matter.<\/li>\n\n\n\n<li>Delays caused by third parties or circumstances outside our reasonable control.<\/li>\n\n\n\n<li>The content, availability or security of third-party websites.<\/li>\n\n\n\n<li>Loss caused by information supplied by you being inaccurate or incomplete.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Nothing in these Terms and Conditions excludes or limits liability that cannot legally be excluded or limited, including liability for fraud, fraudulent misrepresentation or death or personal injury caused by negligence.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are a consumer, nothing in these Terms and Conditions affects your statutory rights.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">16. Events Outside Our Control<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We are not responsible for delay or failure caused by circumstances outside our reasonable control.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These circumstances may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Internet or telecommunications failure.<\/li>\n\n\n\n<li>Website hosting problems.<\/li>\n\n\n\n<li>Cyberattacks or security incidents despite reasonable safeguards.<\/li>\n\n\n\n<li>Power failure.<\/li>\n\n\n\n<li>Natural disasters.<\/li>\n\n\n\n<li>Industrial disputes.<\/li>\n\n\n\n<li>Government action.<\/li>\n\n\n\n<li>Changes in law or regulation.<\/li>\n\n\n\n<li>Failure of third-party services.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We will take reasonable steps to restore affected services where possible.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">17. Complaints<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you are unhappy with our service, please contact us:<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\"><code>Email: [Complaints email address]<br>Address: [Business address]<br>Telephone: [Telephone number]<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">Please include details of your concern and how you would like us to respond.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our Complaints Procedure is available here:<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\">text<code>[Link to Complaints Procedure]<\/code><\/pre>\n\n\n\n<h2 class=\"wp-block-heading\">18. Changes to These Terms<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may update these Terms and Conditions from time to time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The latest version will be published on this page with the date it was last updated.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your continued use of the website after updated Terms and Conditions are published means that you accept the updated version.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">19. Governing Law<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms and Conditions are governed by the laws of England and Wales.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any dispute or claim relating to these Terms and Conditions or your use of this website will be subject to the courts of England and Wales, unless applicable law provides otherwise.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">20. Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have questions about these Terms and Conditions, contact us:<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\"><code>Lawside Legal Services<br>[Business address]<br>Telephone: [Telephone number]<br>Email: [Email address]<br>Opening hours: [Opening hours]<\/code><\/pre>\n","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions Last updated: 22\/02\/2026 1. About These Terms These Terms and Conditions explain the rules for using the Lawside Legal Services website and contacting us through it. By using this website, you agree to these Terms and Conditions. If you do not agree with them, please do not use the website. These Terms [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-227","page","type-page","status-publish","hentry"],"brizy_media":[],"_links":{"self":[{"href":"https:\/\/lawsidelegalservices.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/227","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lawsidelegalservices.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lawsidelegalservices.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lawsidelegalservices.co.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lawsidelegalservices.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=227"}],"version-history":[{"count":1,"href":"https:\/\/lawsidelegalservices.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/227\/revisions"}],"predecessor-version":[{"id":273,"href":"https:\/\/lawsidelegalservices.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/227\/revisions\/273"}],"wp:attachment":[{"href":"https:\/\/lawsidelegalservices.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=227"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}